Product support
Something looks wrong, a job failed, or a recommendation does not match your evidence. Include the workspace name and the page you were on.
Contact
During the beta, support is handled directly by the DataFawn team over email. We answer within one business day.
Email support@datafawn.com.
Something looks wrong, a job failed, or a recommendation does not match your evidence. Include the workspace name and the page you were on.
Invoices, tax details, plan changes, and cancellation. Paddle is the merchant of record and can also be reached from its receipt emails.
Suspected vulnerabilities and account-security concerns. See the security page for what to include.
Tell us which recommendation was useful and which was not. That is the most valuable feedback during the beta.