Product support
Something looks wrong, a job failed, or a recommendation does not match your evidence. Include the workspace name and the page you were on.
Get product helpContact
Talk to the people building it.
During the beta, support is handled directly by the DataFawn team over email. We answer within one business day.
Email support@datafawn.com.
Billing
Invoices, tax details, plan changes, and cancellation. Paddle is the merchant of record and can also be reached from its receipt emails.
Ask about billingSecurity
Suspected vulnerabilities and account-security concerns. See the security page for what to include.
Report a security concernRead our security policyBeta feedback
Tell us which recommendation was useful and which was not. That is the most valuable feedback during the beta.
Share product feedbackBefore you write
- Current plan usage is on the usage page for each website, so quota questions are usually answered there.
- If Search Console data looks stale, the dashboard shows the last successful sync and whether an alert is open.
- Never send passwords or API keys. DataFawn support never asks for them.